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Frequently Asked Questions

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What are the timings for the day?

Approximate show times for each day can be seen below:

Friday 6th September

Gates open: 17:00

Stage entertainment starts: 17:45

Last entry to the event: 21:30

Event ends: 22:45

Saturday 7th September

Gates open: 11:00

Stage entertainment starts: 12:00

Last entry to the event: 20:30

Event ends: 21:45

Sunday 8th September

Gates open: 11:00

Stage entertainment starts: 11:30

Last entry to the event: 20:30

Event ends: 21:40

Please note these times are subject to change

When will I get my tickets?

All tickets for this event will be digital tickets. You will be able to access your digital tickets by logging into your Ticketmaster app within 2 weeks of the event. You will require your phone to show your digital ticket within the Ticketmaster app upon arrival at the event, so remember to have it fully charged before you arrive!

What happens if I don’t receive my digital tickets?

If you’re still having problems accessing your tickets, please contact .

What food and drink will be available on site?

There will be a wide range of food traders in operation at this event selling both hot and cold food and sweet and savoury snacks. The food offering will include options for vegetarian, vegan and gluten free customers. Please visit our Food and Drink page for more information.

We will be operating a Challenge 25 Policy and you may be asked for ID to verify your age when purchasing alcohol. We accept the following forms of ID: a valid passport; a valid EU photo card driving licence; or a photographic ID card with the National Proof of Age Standards Scheme – PASS hologram.

I am bringing my baby/infant, what measures are in place to help?

  • Event security at Radio 2 In The Park in Preston will be briefed to permit those with infants to bring larger bags into the arena – all bags will still be subject to a full search at the arena entrance.
  • Buggies will also be permitted entry on to site and again will be subject to searching.
  • We suggest you go via the entrance lane signed ‘Family’ when entering the site.
  • Baby changing facilities will be available in the under 18 welfare tent.

Can I use cash onsite?

The event will operate as a contactless site, you can pay with debit card & Apple/Google pay.

Can I bring a camera?

Yes, but please be aware professional photography equipment such as zoom lenses are not allowed into the venue. Please also note that selfie sticks will not be permitted at Radio 2 In The Park. A list of prohibited items can be found in the Terms and Conditions.

Will there be merchandise available to purchase for this event?

Official Radio 2 In The Park t-shirts, hoodies and programmes are available to pre-order at a discounted rate in advance of the event when purchasing your Radio 2 In The Park tickets.

There will also be a merchandise stall onsite at the event with a full range of stock available to purchase.

You can now also purchase official Radio 2 merchandise .

Where do I collect my pre-ordered merchandise?

Pre-orders can be collected from the marquee next to the trailer - this can be identified on the site map via the 't-shirt' symbol as you enter from the Main Entrance. You will need to provide your name and order number.

What if it rains?

It is advisable to keep an eye on the weather forecast in the days running up to the event and to prepare for all types of weather! The site is made up of predominately grass with some hard standing pathways and minimal areas for rain cover.

Are children allowed at this event?

With the exception of children aged 2 years and under, all those attending the event will need a valid ticket. PLEASE NOTE that anybody aged under 18 MUST be accompanied by a responsible adult aged 18 and over. Proof of age may be requested upon entry.

Under 16 wristbands will be available to collect from the Information, Lost Property and Welfare tents which are located close to the arena entrance. These wristbands are designed to be worn by any young person under 16 who is attending the event. There is space on the wristband to write the contact phone number of the responsible adult attending with them. The number will be called in the event that they become separated and make themselves known to an event steward.

Please do not write the child’s or your name on the wristband.

Are there baby changing facilities?

Baby changing facilities are available within the event area and will be situated in the toilet units and at the onsite welfare tent.

Can I bring a chair?

Each person can bring one folding chair or shooting stick or picnic blanket on site. On Friday 6th chairs may only be set up outside of the tent. On Saturday 7th and Sunday 8th they can only be set up within the designated area on site, as signposted and depicted on this site map:

Radio 2 in The Park Site Map: Designated area for chairs/blankets

What if I have lost something at the event?

We will have a Lost Property point located onsite and you can also complete the to report something you have lost. 

What if I can no longer attend?

Refunds will only be considered if the event is cancelled or postponed.

If you can no longer attend the event, you can resell your tickets at face value or less through  platform. Fan-to-fan is now open and will close at 5pm on Monday 26th August.

How can I listen/watch if I don’t get tickets?

Radio 2 In The Park will be broadcast live on Radio 2 and Ö÷²¥´óÐã Sounds across the weekend, with performances available to watch live and on demand on Ö÷²¥´óÐã iPlayer.

Can I volunteer/do work experience at Radio 2 In The Park?

We are not currently looking for volunteers or work experience staff but details of general work experience placements and vacancies across the Ö÷²¥´óÐã are advertised on the Ö÷²¥´óÐã Careers website.

Can my band play at Radio 2 In The Park?

We are not looking for any more bands to play this year, but if you’re an artist wanting to get your music heard, make sure you upload your music to Ö÷²¥´óÐã Music Introducing.

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