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Ö÷²¥´óÐãi Labs is no longer updated. Please visit our new blog, Press Red, for the latest from the Ö÷²¥´óÐã's Red Button team.

A new home for this blog

  • Andrew Bowden
  • 3 Mar 09, 11:19 AM

The removal vans have been packed up and we're moving to a new home.

The combination of a rebrand of the blog, and a blog software update, means that we've moved to a new home called Press Red, where you'll find all our posts from now on.

If you subscribe to our XML feed, you'll need to change your settings to /blogs/pressred/atom.xml to receive the latest updates - unfortunately we're not able to automatically redirect the old feed to the new.

You can find out more about the changes in Welcome to Press Red over on the new blog.

See you over there!

Update: 14:55 - it might have helped if I'd put the correct URL in that link in the first place!

The new blog can be found at www.bbc.co.uk/blogs/pressred/!

Recent entries

Freesat Sport Audio Issue

  • TVP
  • 26 Feb 09, 5:35 PM

Simon Lumb writes...

We launched new functionality for the Freesat Sport Multiscreen service last week. The new service is designed so that the Ö÷²¥´óÐã Sport team can make available extra audio streams to allow you (for example) to choose between audio commentaries during a sporting event, like the Six Nations rugby. However, reports came in from call centres and online communities like that something wasn't quite right...

The updated application changed the way audio was handled for the sports streams and it seemed that some set top boxes were having difficulty with this. As user aw01949 states:

For the past week or so, I have had a problem with selecting streams from the Sport Multiscreen menu. What happens is that the video changes almost immediately but it takes two or three minutes for the audio to be acquired and for the "Please wait ..." to go away. In the meantime there is some clicking on the audio.

We couldn't reproduce the problem internally on our dedicated Freesat play out systems even on the same set top boxes that were exhibiting the problem on live broadcasts. After inspecting our code we found a potential issue. As we posted on the Digital Spy forum, here's how the system works step by step:

  • When you tune to a multiscreen video (i.e. select a video from the Sport Multiscreen, page 3001), the application asks the set top box to tune to the video stream you've selected.
  • Sport Multiscreen videos can potentially have a number of audio "tracks", or streams, carried along with each video.
  • The application turns off the "default" audio track for the stream, which may or may not be the suggested audio track as selected by the Ö÷²¥´óÐã Sport team.
  • It then reads its configuration to see what Ö÷²¥´óÐã Sport have identified as the default audio track to accompany the video.
  • Then it cycles through the available audio tracks for one which matches the one chosen and enables it.
  • The problem was that this cycling was taking about a minute on some set top boxes because the application couldn't find the correct audio track.

Inspecting the code logic showed that the cycling code could end up in a state where it was forever calling "get next audio" in streams that did not carry multiple audio tracks. But we couldn't recreate the excessive delay seen on live broadcasts. In-house it was taking much less than a second, meaning the cycling was still finding what it needed.

We changed the code to prevent it from performing any audio track selection operations for videos with a single audio track. This fix was released today and happily the forum users have reported it has alleviated the problem. Great news as the audio switching will be available on Freesat for Wales vs. France tomorrow night. We'll take a look at why the problem didn't get picked up before transmission — broadcasting can be pretty tricky and minor differences can cause hard to replicate problems.

I hope you enjoy the new service and thanks to awo1949, Snoods, Lengster and the fine people on the Digital Spy forums for their help. Please feel free to engage with us here, on Twitter (@Ö÷²¥´óÐãRedButton) and on Digital Spy forums. If there's anywhere else where people discuss the Red Button that you want to point us to, please do.

Simon Lumb is a Senior Software Engineer for the Ö÷²¥´óÐã Red Button Service

One Big Day

  • TVP
  • 23 Feb 09, 7:00 AM

Susan Richards writes...

As we've written about before, the Ö÷²¥´óÐã Red Button team has a scheme called One in Ten where members of the department can work on innovative ideas which they are interested in and which may also be of benefit to Ö÷²¥´óÐã audiences or to the Ö÷²¥´óÐã internally.

As part of that, in February we ran our first ever One in Ten Big Day with chances for the team to hack around a selected subject area.

The theme for the day was games, consoles, quizzes and TV Platforms. This day was put together in collaboration with our colleagues in the Red Button team of Ö÷²¥´óÐã Vision who brought focus and drive on the editorial side of ideas. The aim was to learn and try new ideas, and to get an idea of what the Ö÷²¥´óÐã may be able to do in the future.

A number of ideas were worked on by different team members describe what they did:

Pong challenge

Ian Morton and Andy Mace looked at what you could do with two player Pong on the television screen.

"We took Mark Hatton's Pong game - from a previous Red Button Arcade One in Ten project (more on that in a future post) - and changed, or attempted to change, it so that instead of playing against an artificial intelligence you are playing against a friend via the internet. Some good progress was made so that games were created in the database and opponent paddle positions were passed between the 2 games, these would get out of sync though and then you end up with different game scores on the different boxes. The next step would be to sort this problem out..."

Games creation on Xbox (Andrew Evans/Simon Lumb)

Andrew Evans and Simon Lumb hit the XBox and had fun with Daleks!

"The XBox 360 is a hugely powerful machine, and unlike most PCs it is connected to the large screen in people's living rooms. In this regard, it is not too different from its competitors; the PS3 and Wii. The difference is we can develop for the platform without the cost of setting up a professional development suite - thanks to - a home development toolkit for PC, XBox 360 and Zune.

Dalek graphics on an XBox

"The goal for the hack day was to get a small demo up and running. By the end of the day we had two demo applications running, one exploring 2D and the other 3D rendering, and both featuring Daleks. It is a long way from a full application, but we learnt a lot along the way, including how easy the platform is to develop for, and how much of a community has built up around the platform. And hopefully we've taken the first steps towards building the big ideas.

Level creation on LittleBigPlanet

Andrew Bowden on the other hand was soothed by Stephen Fry whilst attempting level creation in LittleBigPlanet.

"I experimented with - a game for the PlayStation 3 which is a platform game where the emphasis is on customising and creating your own levels, as well as sharing them online to the community.

"I spent most of the day getting to grips with the level editor, working out how to use it (it's complicated and I barely scratched the surface, but did feature the soothing tones of Stephen Fry who tried to tell me what to do) before making a very basic level, featuring some Ö÷²¥´óÐã blocks made out of 'pink floaty'.

"It won't give you hours of game play, but I did learn it's possible for a player to get stuck in a rotating big wheel (you may need to actually play Little Big Planet to understand this...) One thing I did learn was that creating a decent level for a platform game is hard. Very hard. And perhaps best left to the professionals..."

Brain training on TV

Ruhel Ali worked on some game concepts.

Sample screenshot of 'Brain Gym'

"A set of small games that can be played on any device, the games will help you keep your senses sharp. You can dip in/out of the applications any time you like and on any platform (web, mobile and TV). You can also save your game and restart it on any platform too. The backend of the games feed all platforms so it's truly cross platform."

Dick and Dom

Tanya Hethorn worked with a team looking at a potential interactive TV quiz:

"Viewers at home compete with the celebrities and also with Dick & Dom who play along on giant plasma screens in studio. Dick & Dom give the viewer at home step by step instructions on how to interact using their remote control, they add two other competitors in studio for the viewer to compete against, and allow for any viewer who hasn't pressed red to still enjoy a full experience. During the One in Ten day we worked up the game rounds and figured out how the technology would work. Next, we're going to take the idea to CÖ÷²¥´óÐã & Entertainment programme teams."

Ö÷²¥´óÐã mytown

John Horth wondered if maps could make good gameplay...

"Originally I'd conceived a PacMan style game using local maps as alternative mazes. Thinking about it a bit more though I think it would be better realised as a navigational device for an IP platform, in particular helping to avoid manual input of URLs via a remote.

"Other bits and pieces... personalised characters, the ability to mark your home on the map so your character would always begin their journey from this point. Perhaps there's a way to use the same interface to allow viewers to explore fictional worlds (Walford, Postman Pat's Greendale, Lark Rise to Candleford etc).

Visualising Radio on TV

And finally James Sheppard took a look at voting on Virgin Media, collaborating with colleagues in TV Platforms, and the Visualising Radio team in Ö÷²¥´óÐã Audio and Music.

"At first I ignored functionality and started trying to recreate the design of the online Visual Radio Flash application. Through my contacts at Audio and Music Interactive I got in touch with one of the designers who sent me the graphical assets used. I then played around with these to mock up a cable HTML page. My next step is to leave the design alone for a while and write some prototype Javascript. This will show if I can recreate some of the Visual Radio functionality, and hopefully add simple voting capability."

As with every new venture, we mere organisers of the One in Ten Big Day went through a steep learning curve to get the day up and running, however by the end of the day we'd come out with a lot of learning, and some projects to develop further. Just don't expect to see any Ö÷²¥´óÐã logos made out of "pink floaty" any time soon...

Susan Richards is a Project Administrator, and runs and co-ordinates One in Ten in the TV Platforms Group

Removing Press Red Icons

  • TVP
  • 16 Feb 09, 10:32 AM

James Parkin writes...

Although we in the Red Button team love it when our viewers press red, if you don't wish to have the "Press Red" icon (also known as the trigger) on screen at all times then you might be interested to know that you can remove it at the press of a button.

If you want to hide it and are watching Freeview try pressing the green button. On services other than Freeview, you need to press a different button to remove the trigger. Here is the complete list:

  • Freeview - Green
  • Sky - Back Up
  • Virgin Media- Blue
  • Freesat - Green or Back

James Parkin is a software engineer for the Ö÷²¥´óÐã Red Button service

Will viewers choose their own running order?

  • TVP
  • 30 Dec 08, 11:10 AM

Tristram Biggs writes...

Historically FM&T Journalism has focused primarily on web development. The reasons for this are many and none of them are any of my business but it is odd, because the first experiments that Ö÷²¥´óÐã News made with 'On Demand' started in the early 1970s and they were on television sets. The experiment still exists today and it is called Ceefax.

The principle is relatively simple, take some text Journalists with access to agency feeds and ask them to write short news stories. Then ask them to keep them updated, all the time. And so On Demand Journalism was born - no printing presses or Six O'Clock bulletin to meet, just up-to-date information when the viewer wanted it.

Read more and comment on the Ö÷²¥´óÐã Journalism Labs Blog

Tristram Biggs is Executive Product Manager for TV Platforms at Ö÷²¥´óÐã Future Media & Technology (Journalism)

Please Wait...

  • Andrew Bowden
  • 19 Dec 08, 10:33 AM

If you use our service on a Sky box you may notice that every now and then you come across a large "Please Wait" screen.

Example Please Wait scene

We put one of these up every time a user selects some content that can't be loaded in a few seconds.

In an ideal world, we wouldn't need them at all - we don't want you to have to wait ten seconds or so just to get to the News Multiscreen. However due to the way our service has to be structured, it's an unfortunate necessity.

The reason for that is all to do with bandwidth and positioning.

Satellite space is broken up into chunks called transponders - the Ö÷²¥´óÐã has seven of these. The main Ö÷²¥´óÐã TV channels are split over six of them, and each contain a series of TV and radio channels - including 18 regional versions of Ö÷²¥´óÐã One and 4 national versions of Ö÷²¥´óÐã Two.

Ö÷²¥´óÐã Red Button has a chunk of space on each of those transponders which enables us to have a service alongside the TV channel - so that when you press red you don't need to leave the channel you're watching.

However that chunk of space isn't big enough to contain all our content, so some of our text content sits in a shared area on another transponder. Our video services too also sit in another transponder to the TV channel. When you select some content - like Flight Arrivals, the News Multiscreen or Sport Multiscreen - the set top box needs to retune to the other transponder and load up the content. This can't be done quickly, hence the "Please Wait" screen - which we call an interstitial internally.

Clocks going back screne

As well as promoting various parts of the service, we also use the interstitials for information purposes, like reminding people that the clocks will be going back or forward. And at Christmas, we like to have a little fun, in the form of our advent calendar - running from the first of December through to Christmas Eve.

17 December please wait screen

The follow up on Christmas Day is my personal favourite, however I suspect many people won't actually get to see it - people are generally too busy cooking turkey and opening presents to be pressing their red button. However if you have a spare moment amongst the chaos and mayhem, why not press red and see what you find!

Andrew Bowden is a Senior Development Producer for the Ö÷²¥´óÐã Red Button Service.

Innovation and One in Ten

  • TVP
  • 28 Nov 08, 2:02 PM

Ruhel Ali writes:

The Ö÷²¥´óÐã has always been at the forefront of innovation. From producing the first television transmissions; the creation of Ceefax; to taking the UK digital, the Ö÷²¥´óÐã has enabled new technology and ideas to flourish.

We have seen a massive change in the way people interact with their TVs from the introduction of digital services on Sky, Virgin, Freeview and Freesat to more recently seeing Ö÷²¥´óÐã iPlayer available on PC and the cable platform. The Ö÷²¥´óÐã Red Button service has allowed viewers to access extra audio, video and text content on the TV, as well as enabling them to play along with quizzes, enhance their experience of certain TV programmes and in general expect a broad choice of Ö÷²¥´óÐã interactive content to be available when they want it.

As more features are introduced on other platforms, such as the Ö÷²¥´óÐã Online, a question comes to mind - how do we keep the Red Button service as interesting and relevant for our viewers?

We have done quite a lot in the background and under the bonnet of our service but since 2007 we have also been experimenting with different ways of working to get fresh ideas and services on air for the public to enjoy. One method was to introduce the One in Ten programme.

What is One in Ten?

One in Ten was introduced last year in the Red Button team to allow staff there the time to work on innovative ideas every one work day out of ten. This has allowed staff to explore ideas which they are interested in and which may also be of benefit to Ö÷²¥´óÐã audiences or to the Ö÷²¥´óÐã internally.

The projects that were submitted had varying levels of success. Some have not progressed far, some have come up against technical hurdles, whilst other have been very successful and made it across the line! All of them allowed the in-house team to explore and investigate ideas that otherwise may have not been looked at as part of usual work stream.

Below are some examples of projects that have made it through to closed user testing.

Generic Real Time Tracker

The Generic Real Time tracker is a prototype system to demonstrate real-time submission of location information from a GPS enabled mobile device via the internet, which in turn is displayed on a Ö÷²¥´óÐã interactive TV application.

James Sheppard showing the initial prototype on a cable set top box.
James Sheppard showing the initial prototype on a cable set top box.

Screenshot of the final version.
Screenshot of the final version.

The system was used to track ten celebrity runners of the 2008 London Marathon and was broadcast as a "cloaked application", allowing Ö÷²¥´óÐã staff to access it but keeping it hidden from public view. This proved the concept worked on a live environment.

Red Button Arcade

The idea behind the Red Button Arcade project is to provide Ö÷²¥´óÐã digital audiences with 'classic' arcade games playable from their set top boxes. By carefully selecting the games we choose to develop, it should be technically possible to give audiences a suite of playable retro games, across all TV platforms. Mark Hatton will be explaining his work on the Red Button Arcade in future posts.

Ö÷²¥´óÐã News content on Windows Media Centre

ScreenHunter.JPG

The application above was created to test how Ö÷²¥´óÐã News might look like on the Windows Media Center TV platform. Unlike traditional interactive TV applications, this one gets all its content over the internet via RSS feeds from the Ö÷²¥´óÐã website.
The purpose of this application was to provide a much richer user experience utilising the graphical capabilities of Windows Media Center and distribution capabilities from an always-on internet connection.

The application provides the user with Ö÷²¥´óÐã Red Button content overlaid onto Ö÷²¥´óÐã channels, similar to the MHEG applications on existing platforms. The application was written in C using the .NET framework. Shalim Khan will be writing in detail about this in the near future.

Where to now? As we continue to innovate within the Red button team and through One in Ten, you should be seeing more cross platform ideas. The ideas we are looking for should, where appropriate, work across Red Button, Mobile, Online and other future platforms as they come online.

Watch out for further blogs about One in Ten over the next year.

--
Ruhel Ali is a Development Producer working for the RAD Unit/Innovation Culture

Welcome to Selkirk, West London

  • Andrew Bowden
  • 7 Nov 08, 8:37 AM

There's a new addition to our office in West London. Sat in front of a green glass screen, where everything is surprisingly dark and difficult to photograph, is another part of the country. Selkirk in fact.

selkirk1.jpg

Well okay, the television of Selkirk to be accurate.

As we're in London, we don't normally get to watch Scottish Freeview, however Selkirk has today . To support this, we've had to set up a whole batch of new systems and servers, which will later be used for other regions making the switch too.

But how do you test that your new systems are working correctly, when in another part of the country? Well thanks to the wonders of modern technology, it's possible to watch Scottish Freeview in London. As long as you're in our office anyway.

selkirk2.jpg

As the sign above the Selkirk TV set says "You are Here. (The rest of us are 300 miles in this [southern] direction)".

Andrew Bowden is a Senior Development Producer for the Ö÷²¥´óÐã Red Button Service.

The Removal of What's On on Freeview

  • TVP
  • 29 Oct 08, 10:34 AM

Farah Fahmy writes:

On Thursday the 9th of October, What's On was taken out from the Ö÷²¥´óÐã Red Button service. This generated complaints from some viewers, and we have responded both within the Red Button service and via this blog.

The decision to remove What's On wasn't one that was taken lightly. To understand why we took this decision, I'd like to explain the processes we went through to get to where we are now.

In October 2006, we started thinking about how the Red Button service should prepare for Digital Switchover (DSO). DSO, which will replace all analogue signals with digital signals, is being rolled out progressively throughout the UK. It starts next Thursday, and the transmitter at Selkirk will be the first one to be switched over.

A "side effect" of DSO is the demise of , as this is currently carried only on analogue.

One of the first pieces of work that we needed to do therefore was to create a gap analysis of Ceefax content against Red Button content. We knew that Ceefax carries more content than the Red Button service and that whilst the Red Button service can accommodate most of this, some Ceefax services, like Share Prices and Flight Arrivals, use up a lot of bandwidth on the digital platforms.

This was a big issue for us. We are constrained by the amount of bandwidth that is available for the Red Button service on all digital platforms. For example, on Freeview the Red Button text service has a total of 700kb/s of bandwidth. That space is taken up not just by content, but also graphics, the MHEG application, templates and some video and audio. Yet here was more content that we needed to fit in.

It was very obvious to us that there was no way we could fit all this content and still hope that the service would remain as accessible as it currently is. To find out how much slower the service would be if we added all this content, we ran a series of tests. The conclusion was as expected - the service took a much longer time to load if all Ceefax content was added. We know viewers like the performance to be as fast as possible so this provided us with a challenge.

Our tests also showed that we could only add an extra amount of content before the service started to deteriorate. The question was, if we couldn't add all the content we wanted, what content should we have on the service?

Running parallel to the technical tests was a series of discussions between the TV Platforms Group and our colleagues in the Ö÷²¥´óÐã's Journalism division, who produce our News, Sport and Weather content. Obviously all Ceefax content is important, but if we couldn't carry all of it, which ones should we carry?

A series of research projects was carried out, aimed at finding out what content was deemed the most valuable by Ceefax users. The results helped us decide what we felt was the best of Ceefax content, and this in turn formed the basis of the content that we offer on the Red Button on all platforms. We also looked at what content was available elsewhere both via TV screens, in newspapers and online via websites.

We agreed that these pieces of Ceefax content were needed on the Red Button:

  • UK Flight Arrivals
  • Community content (which includes information from voluntary organisations and Read Hear, the magazine for deaf and hard of hearing people in the UK)
  • Farm Prices for the rural community

Now we had to find the space to fit all this content in.

This is not such an issue on the Virgin Media platform, as our space constraint isn't as great here. On Sky, we were broadcasting duplicate content on various transponders, so we took the decision to re-structure our content so that we avoid duplication as far as is possible. This meant that no content was lost, even if the journey to get to that content may change.

Freeview however was a problem. The service on Freeview was already as small as we could technically make it, yet we were still required to add more content. Was there anything we could lose on this platform?

Earlier in the year, we removed our Movies service. This definitely helped, but we still needed more space. After much debate, we came to the conclusion that the only service we could lose to make room for newer content was What's On.

When What's On was first launched, many Freeview set-top boxes did not include Electronic Programme Guides (EPGs). However, modern set-top boxes now do include the EPG. Therefore we felt that it didn't make sense for us to continue this service when it is available elsewhere, and when we need to use the space it occupied for other content.

We realise that some people are unhappy with this decision, but in our opinion, the experience of getting programme information alongside the broadcast and being able to tune to it is better via EPGs than the old What's On service.

As more and more of the TV screens become IP enabled then viewers will see more textual information being made available this way. Watch this space!

--
Farah Fahmy is a Development Producer for the Ö÷²¥´óÐã Red Button service.

Freesat Radio

  • Andrew Bowden
  • 8 Oct 08, 11:31 AM

Some point in the 1990s the Ö÷²¥´óÐã ran a series of on air promotions, telling viewers what this brave new world of digital was all about. A series of TV and radio stars told us that soon all programmes would be made in widescreen, and that we'd be able to see as well as hear radio.

Anyone who has listened to the radio via their Virgin Media or Freeview box will already be seeing their radio and on Tuesday 30 September, we launched our first radio service on the Freesat platform too.

freesatradio.jpg

At the minute, the Freesat version appears pretty simple, consisting of a station logo and LiveText - programme related information which is updated as you listen.

It's small - a maximum of 128 characters at any one time - but LiveText is perhaps one of the most challenging feeds that our technical team have to deal with.

The reason for that is the sheer amount of updates that are received. Each station updates its text roughly every 30 seconds - for some stations it's even more frequent.

Of course there's more than one station doing this at once - the same backend system is updating 17 different stations at once on Freesat, with the data coming from two different systems. Naturally each station publishes at a slightly different time, meaning that there is an update somewhere every few seconds.

Once published, the text has to get on air as quickly as possible as the data is time sensitive. The text could be related to a particular song that's playing, or short report that's being broadcast. The LiveText needs to get on screen whilst it's still relevant to what people are listening too! Keeping the time from publish to appearing on air low, is an important metric for all our services, but is most prominent on radio.

Still, once it's all done, it's a great service, providing a variety of background information, news headlines, weather and track information for many of the music stations. But if you'd rather not look at all the stuff we've put all that effort into, don't worry because we always provide an option for you. All our radio services on Freeview, Virgin Media and Freesat offer a screensaver option too!

Why Freesat Works

  • TVP
  • 22 Sep 08, 5:47 PM

Simon Lumb writes:

Let's say you've just made a change to some software you're developing that you expect an audience of thousands to use daily to check news headlines, sports results, the weather or the state of the markets. Let's say it runs on a digibox. How long would it take to press the keys the remote control 10,000 times and check that what you expected to happen, happens? When it comes to the shiny new Freesat platform, it takes us less than 20 minutes. Here's how.

Last August we were handed the brief to provide a digital text service for , the joint venture between and the Ö÷²¥´óÐã to offer an alternative packaging of the free-to-air digital channels broadcast by satellite, due to launch in Spring 2008. The product manager, Andrew Bowden discusses the challenges on the Ö÷²¥´óÐã Internet Blog.

We were repurposing the channels currently available to view via (or ). We already provide a complete Ö÷²¥´óÐãi red button service on the Sky platform. But that service is written using software licensed to Sky's platform (called ), which Freesat chose not to licence, so we couldn't just run that Ö÷²¥´óÐãi service on Freesat. Instead, Freesat uses an updated version of the software that runs the red button services on . It's free, it's called and it's an open standard.

We didn't have much time. But we knew that we had an opportunity to refresh the service. We took the Freeview service and asked how important each section is to our viewers? How could we improve the look and feel, the navigation? How many sections are there? How many pages in each? How is the information fed through to screen - how many feeds are there? How many back end systems will we need to update/port/repurpose? Once we had that we did some estimates to see how long it would take to build. Then we took the prospective launch date and worked out what the minimum we could deliver on launch day would be and what we could add in subsequent updates.

Freesat Red Button Ö÷²¥´óÐã

We concluded that News, Sport, Business and Entertainment would come first and deliver almost 800 pages of content. Then we could follow up with 300 pages of Weather shortly after launch. We scoped work on updating the content systems that supply the Sky, and Freeview platforms and had confidence we could generate the content. But there weren't any Freesat set-top boxes when we started. We couldn't build a digital text service blind. Well, we could but it would involve something akin to staring at .

Luckily for us, Ö÷²¥´óÐã Research had been working out the grand plans for Freesat over several years. They developed extensions to the MHEG specification, worked with manufacturers to define hardware requirements and provided us a "concept receiver" that we could use to start building a service on. Essentially this was a PC with a decoder and a custom software stack built to emulate how Freesat was specified to work.

Freesat Reference Receiver

Then we had to build the software. For those that are interested, the systems that were built to drive the Freeview back end were largely based on the programming language. We now use . We used for several years: we have since switched to . There was no automated build so we couldn't track and enforce stability or run automated tests on any changes we made whereas new projects are plugged into . Projects are being planned to bring Freeview in line, but we didn't have time to wait for them to complete. So, based on newer services and much learning undertaken in recent years we went for Java, the , using SVN as our repository, using and CruiseControl to automate builds and used methods (, , ) to manage the development process.

How do we build a service? Essentially we receive XML feeds from our colleagues in the Journalism department that are content based and described generically, e.g.


<Story>
<Page>
<PageTitle>Zombie plague sweeps the internet</PageTitle>
<Body>The summer saw a surge in the number of hijacked home PCs or "zombies", say security experts.</Body>
</Page>
</Story>

Fed through a custom and out to our platform plugin, we add the look and feel for the platform and generate and build a data stream ("carousel") to be broadcast alongside the video and audio that make up digital television channels.

Our broadcast application is designed to be content driven, so the backend just updates the carousel (essentially a static file system) and the application picks up the changes and updates the pages you see on screen. We couldn't take the Freeview application and re-broadcast it exactly because Freesat has a different specification, which also includes lots of goodies that Freeview is missing.

Briefly, the new stuff includes an extended graphics model, a greater number of colours, true colour backgrounds, the ability to use without visibly changing your channel, use of an internet connection (including ), the ability to get data from broadcast, the internet or local storage or have your box remember settings even if you turn it off, support for downloadable and smooth fonts, support for and lots of digital video recorder extensions to allow MHEG applications to exploit content stored locally (such as programmes you've recorded or downloaded). From our point of view this allows us great scope for future services, especially internet enabled ones.

Lot's of fun toys, but not much time! Luckily we have undertaken a lot of work internally to build new tools to allow for easier coding of the MHEG language. We call the new toolset "MHEGPlus". Anyone who was at might have seen it, and hopefully, after some licence issues are sorted out you should see it available for anyone to use. Watch this blog for updates and an in depth explanation of what the kit can do. Quickly though, it offers an interactive debugger including a visulisation layer (essentially a virtual set-top box, run on a computer server), integration into the Eclipse software development environment (including syntax highlighting), extended and simplified language syntax (think over ) and compatibility.

mheg_tools.jpg

And it's FitNesse that provides us the most interesting piece of this puzzle. For the uninitiated, FitNesse is a software development collaboration tool, built around acceptance testing via a . Essentially, it allows software acceptance tests to be written in pseudo English, in a kind of way. We set up our FitNesse wikis to model interaction with our user interface. So a tester can describe user journeys in the wiki and the FitNesse backend provides a translation (a "fixture") that takes the wiki syntax, wraps it up as code and (effectively) calls our MHEG set-top box emulator. In reality it's a bit more complex than that underneath - our MHEGPlus toolset includes "MHEGUnit", a full unit testing JUnit style wrapper which the FitNesse fixtures interface with - but the result is that we have an almost natural language interface to testing user journeys.

Fitnesse Wiki Screenshot

e.g. The following wiki "code" navigates from the Ö÷²¥´óÐã page ("bridge_default") to a News menu (menu_max9) and then uses the Yellow key to navigate back the way we came.


|check|scene is|tv|
|press|red|
|check|scene is|bridge_default|
|confirm text box visible containing|News Headlines|
|press|select|
|check|scene is|menu_max9|
|confirm text box visible containing|World|
|confirm no text box visible containing|News Headlines|
|press|yellow|
|check|scene is|bridge_default|
|confirm text box visible containing|News Headlines|
|confirm no text box visible containing|World|

Given we have a known input device and known language semantics, we can automate the generation of our automated acceptance tests. One of our System Testers built a virtual remote control so he could generate the wiki test scripts using a mouse and keyboard and then just copy and paste into the FitNesse pages. We also added the ability for the MHEGPlayer debugging tool to read and execute the scripts against code. So, if we find a bug using the automated tests then we can run the same test exactly against the code and debug it. Up next is integrating the generation into the concept receivers or adding some IR layers so we can just capture remote control key presses and bugs found in manual or exploratory testing can be recreated exactly. Anyone who is involved in software development knows that the less "randomness" and more repeatability there can be in bug discovery and reporting the better.

build.jpg

The final step, and my favourite bit, is the fact that we can plug FitNesse into our build system. So, every time the code is changed and checked into SVN the build system picks up the change and builds a new release. It compiles the Java code and runs the unit tests, uses FindBugs, , pmd, and . If the build was successful, it generates installation RPMs ready for deployment to our continuous integration chain - a dedicated replication of the live chain that runs Freesat, including a dedicated internal TV channel that pretends to be Ö÷²¥´óÐã One. The build system also compiles and tests the MHEG code. This is where FitNesse, er, "fits" in. When the MHEG is compiled to (the broadcast data format) we inject it (play it out) to a broadcast carousel that is not connected to the broadcast system (i.e. compiles but doesn't go to air). The FitNesse test suite then connects to this carousel, injects to it a sample service and runs almost 10,000 assertions on the code. That's correct! Thousands of virtual remote control presses and other checks of the resultant data, all written by the test team in advance and added to continuously. The time to build and perform these tests is around 15-30 minutes depending on how much the server is doing at the time. The confidence we have in our user experience is awesome. I know that I can change something such as how the back key remembers where to go and that there is a huge safety net of automated tests that will guarantee the key presses and channels tuned to are all correct.

Currently we have 3 builds running and the little light on my desktop is green, so I know it's all OK. If the light was red it means that the last thing a developer changed broke something in the behaviour of the application. Everyone gets notified by email as well. The tests can be run locally too, so we can develop and check before we commit changes that the tests work. As things come together at the end the cumulative testing can check scenarios that we possibly couldn't check in the development environment. The three builds are our currently live service, which is in the Support phase - more to come in this blog about how we handle support. There's also the new enabled version of our backend due to go live any day now. When interactive TV was first created, Service Orientated Architecture wasn't invented yet. As we evolve we are moving our systems forward, implementing enterprise standard architectures. The My Sport Now team who built the Sport Interactive service for Virgin, Freeview and Sky went to air successfully using JBoss as a tool to manage their application as a web service. We updated our system to follow suit in time to launch the Sport Interactive service for the awesome Beijing Olympics. The other build is Freesat Radio, due to launch in the coming weeks, to give our digital radio stations a pretty face.

sport_multiscreen_olympics.jpg



I hope you enjoy using the Freesat service and that this post has given a hint to how we try to push forward and refine the development process to support what some might have called impossible. We launched a complete new platform, using new architecture, with new extensions to a complex language; without hardware yet with complete confidence, no critical bugs and a fresh look within eight months. We followed it with a complete weather service a month later, Sport Interactive followed 2 months after that and Radio is on it's way. After that... well, I'll leave it as "to be continued..."

32 burndowns

  • Rob Hardy
  • 31 Jul 08, 2:49 PM

bbc_red_button_burndowns.png
Hello! The image above shows the burndown charts we use to track project progress - the period covered is from sometime in 2003 to mid 2007. Burndown charts are one of the artefacts used in ; we've been doing agile development since at least before I joined, and we've found it works tremendously well. I'll share some personal insights here.

Continue reading "32 burndowns"

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