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Posted by Lady Macbeϯh - not without mustard (U550479) on Wednesday, 21st October 2009
Wed, 21 Oct 2009 13:22 GMT
Bluddy DWP.
I feel a bit better, now.
I'm making coffee and getting out the flapjack tin (see my Ö÷²¥´óÐã Information Pack thread in The Bull), and you are welcome to join me if that helps.
Otherwise, just scream away - DWP, 'nuff said.
Lady M. I could worry about you but, you being Lady M an' all that. I reckon I'd be wastin' mi time.
, in reply to message 3.
Posted by Lady Macbeϯh - not without mustard (U550479) on Wednesday, 21st October 2009
Wed, 21 Oct 2009 14:59 GMT, in reply to alsdouble (..vacant..) in message 3
Thanks, als - but in this case I'm eying up the nearest tall edifice and hiding parachutes.
I /really/ have had enough of these people.
Off to CAB tomorrow with about 8 years' worth of correspondence, including letters to/from MP.
, in reply to message 1.
Posted by rainbowLaure (U8486235) on Wednesday, 21st October 2009
DWP?
, in reply to message 5.
Posted by Lady Macbeϯh - not without mustard (U550479) on Wednesday, 21st October 2009
Wed, 21 Oct 2009 15:03 GMT, in reply to rainbowLaure in message 5
Department of Work and Pensions.
, in reply to message 6.
Posted by rainbowLaure (U8486235) on Wednesday, 21st October 2009
Aaaah....DOH!
Th'wifes got a letter from them today.
I 'aven't. I don't exist y'know.
, in reply to message 6.
Posted by groovymy3("didn't catpee~not nuffin, not no how") (U14178645) on Wednesday, 21st October 2009
The same DWP that cannot spell (or do not notice) 'receive', they must surely see that word on a daily basis. Couldnt be bothered to point it out.
Groovy (am I showing signs?)
, in reply to message 9.
Posted by gigglemahanaz (U13930412) on Wednesday, 21st October 2009
DWP...........bunch of faceless t*ssers imho!!!
I wouldn't trust them as far as I cold throw them and that's not too far as I'm only 5 foot tall!!O))
As far as I'm concerned they are a complete waste of space....they terrorise the honest people and make life as miserable as possible for as long as possible.
, in reply to message 10.
Posted by Lady Macbeϯh - not without mustard (U550479) on Wednesday, 21st October 2009
Wed, 21 Oct 2009 16:40 GMT, in reply to gigglemahanaz in message 10
Well, if I have to have another fight with them* I'm headed for a nervous breakdown.
*And I do.
, in reply to message 11.
Posted by Sunny Clouds (U7606212) on Wednesday, 21st October 2009
In recent times, with total lack of foresight, the government pared DWP staffing to the bone. Now we have the introduction of ESA and increased numbers of people on JSA.
Result?
Not enough staff.
Existing DLA staff diverted to other benefits.
Staff who don't yet know what to do with ESA.
New staff who don't know what to do with anything.
My sympathies to Lady M.
, in reply to message 12.
Posted by gigglemahanaz (U13930412) on Wednesday, 21st October 2009
This should give you a laugh....my dad died 15 years ago and as Mum was only 58 at the time she got a widow's pension....with me so far?...good...2 years later she hit 60...state pension age......told she DID NOT EXIST!!!
Mum said "Well if I don't exsit why have I been able to get a widows pension for the last 2 years than?!", she was put on hold, disembodied voice came back "Oh sorry Madam computer error you are in the system!" Mums reply was "Computer error my a*se!"
It took 6 weeks to sort it all out in the end!!
, in reply to message 13.
Posted by Rwth of the Cornovii (U2570790) on Thursday, 22nd October 2009
Thu, 22 Oct 2009 13:38 GMT, in reply to gigglemahanaz in message 13
Always assume a percentage of errors. You are sure to be one of them.
As for proving you are not a terrorist wishing to repay overpayment. Don't argue on the phone. Make an appointment, go and see them with birth death and marriage certificates of your own and your relative. Do not leave until you have satisfaction.
I really hate the phone. People forget everything you said as soon as they ring off. I could tell DWP staff that my Service users hadn't been paid for weeks 39-42, and they would tell me it was sorted. End of. They knew I'd phone back if it wasn't. They weren't supposed to tell me anything, but I would say that. "You can't tell me anything, because of Data Protection (spit), but I can tell you." It works with Doctors too when you want to discuss a third party. They only have to say they hear what you say.
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