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Subject: How to Complain

Complaining about financial products and services is the subject of Wednesday's/today's Money Box Live.

If you want to know your rights or you're wondering how and when to complain, Paul Lewis and guests will ready with help and advice.

What practical steps should you take and what deadlines need to be met?

Of perhaps you feel your complaint is not being taken seriously?
Whatever your question, Paul Lewis and a team of experts will be waiting for your call.

Phone lines open at 1.30 this afternoon and the number to call is 03700 100 444. Standard geographic charges apply. Calls from mobiles may be higher. The programme starts after the three o'clock news. That number again 03700 100 444.

Producer: Diane Richardson.