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Call You and Yours: Quality of Care

Winifred Robinson presents a phone-in about the quality of care provided for people at home and in care homes. Are we failing a lost generation of older people?

Today we're talking about the quality of care provided for people at home and in care homes. Poor quality care is constantly in the news - there was Panorama last night where there was secret filming of inadequate treatment of a woman in a care homes. Just a few days ago there were distressing images of an old lady at home alone waiting for carers who were late.

Everyone agrees that it's not good enough - all the promises of change are for the future. So is there a lost generation of older people for whom any changes will come too late. People we're failing to care for right now?

We'd like to know what you think. We want to hear from professional carers, your positive and negative stories, what it's like when you leave hospital and need continuing care, and how we can improve things now and in the future.

Please call us now on 03700 100 444 - a call will cost you the same as dialling an 01 or an 02 number. E-mail youandyours@bbc.co.uk or you can text to 84844..if you do that you'll be charged your standard operator message rate and we may call you back on that number. Or you can tweet @主播大秀Radio 4 using the hashtag #youandyours.

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55 minutes

Broadcasts

  • Tue 18 Jun 2013 12:00
  • Tue 18 Jun 2013 12:04

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