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A You & Yours listener has accused Facebook of long delays in taking down a fake profile, which was used to bully his teenage daughter. The use of social media by bullies has been widely reported, but questions remain over whether social media companies respond quickly and decisively enough when they are told that their sites are being misused.

The government's high streets minister Marcus Jones tells You & Yours about his vision for the future of England's town centres. There are fewer empty shops now than at any time since 2010, but many towns are still struggling to inject life into their main shopping streets.

Argos customers have been telling us that the company is struggling to keep its promises on delivery times. Last month Argos launched a same-day delivery service, but You & Yours listeners report that the system is failing, with delays and poor customer service.

The re-designed streets without kerbs, crossings and traffic signs. It's claimed that "shared spaces" can reduce the number of accidents because motorists and pedestrians take extra care when they know they are sharing the same space. We visit one of these schemes and hear the arguments for and against the idea.

Producer: Jonathan Hallewell
Presenter: Peter White.