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What happens when a utility company comes into your area, digs up the road, leaves a mess and a patchwork of tarmac? What should happen and what is the right way to complain? Listener Una came to On Your Behalf because her street was filthy and dusty long after the workmen had gone.
Kerbs and pavements: Joanna from Lisburn is blind and when the Public Realm scheme in Lisburn changed the height of the kerbs, making it more difficult, she says, for people who are blind and partially sighted, Joanna decided to take it to court, and won a landmark High Court challenge to kerb heights. And getting your credit rating cleaned up when you've been the victim of fraud, one listener tells his story.

It's a few weeks since the Balmoral Show with Financial Ombudsman David Cresswell. Both David and Linda called at the Age NI stand to talk to Evelyn Collins, to find out how older people are coping with all the clever financial scams that come to us all - by phone, e mail and in the post. And what kind of things people are complaining about to Age NI.