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Episode 4
The team investigate why a group of unconnected travellers at the same hotel had their complaints treated differently when they went through the same experience.
More viewers' holiday disasters are exposed by Angela Rippon, Gloria Hunniford and Julia Somerville, with advice on what to do if the same things happen to you. Today, as a group of unconnected travellers come together to share extraordinary footage of the conditions at their hotel, why have their complaints been treated differently by the holiday company when they went through the same experience?
And Paralympian Steve Brown meets people who say even the biggest holiday names are getting it wrong when it comes to disabled travellers.
Last on
Thu 13 Jul 2017
11:45
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Credits
| Role | Contributor |
|---|---|
| Presenter | Gloria Hunniford |
| Presenter | Angela Rippon |
| Presenter | Julia Somerville |
| Participant | Steve Brown |
| Executive Producer | Rob Unsworth |
Broadcast
- Thu 13 Jul 2017 11:45