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The Housing Executive is Northern Ireland's biggest landlord, providing accommodation for almost a quarter of million people. This three-part documentary series follows staff as they cope with rising numbers of those presenting as homeless, tenants who are behind with their rent and the challenges of removing a paramilitary mural from a suburban estate.

How the staff of Northern Ireland's biggest social landlord cope with the problems created by managing hundreds of properties, and the people who live in them, at the same time.