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This week the customers unbox, test and score an anti-snoring ring, a pet brush and massager and a car-cleaning kit. But only one can win the Customer is Always Right trophy.

In the fourteenth episode of this series, three entrepreneurs come together to discover what our customers think of their precious products. They are nervous, but ready to watch the customers unboxing, testing and giving their feedback on what they like, dislike and what they think could be improved for each invention.

In today’s episode, we meet Michael, Patricia and Fraser, all hoping to get a high score from our customers to become today’s winner.

Michael developed his product to help his wife get a good night’s sleep – and stop him snoring. A chronic snorer, Michael developed a ring to be worn on the little finger which engages acupressure points and claims to reduce snoring.

Patricia’s love for her dogs led to her inventing a pet brush and massager which aims to encourage bonding with your pet. Patricia’s dog hated being groomed and she found that her design allowed her to not only bond and massage him, but brush and groom him at the same time.

Fraser is a car enthusiast and his passion has led him to inventing and building a business around taking care of and keeping cars clean. His range of ‘cosmetics for cars’ includes shampoos, upholstery cleaners, glass cleaners, wax and much more to keep cars looking shiny and new.

At the end of the episode, Lucy Alexander reveals who has come third, second and first, and presents the winner with the Customer is Always Right winner’s trophy.

29 minutes

Credits

Role Contributor
Presenter Lucy Alexander
Production Manager Emily Ricketts
Executive Producer Elspeth O'Hare
Series Producer Jenifer Gilroy

Broadcast