主播大秀

We hear from one man whose cruise of a lifetime ended up costing him an extra 拢9000. His luggage which contained vital medical supplies was lost by the airline, meaning the cruise operator wouldn鈥檛 let him board the ship. Roberto Castiglioni from Reduced Mobility Rights explains how travel operators need to have and better structure of support and communication for disabled customers.

As Oxfam turns 75 years old, they鈥檙e launching a campaign for more volunteers as the demand for charity shops increases. We hear from those who already help out in some of their stores and why Oxfam wouldn鈥檛 exist without the hard work and dedication from the volunteers.

And have you ever bought something online that hasn鈥檛 turned up or is completely different to what you expected? Well, as Christmas fast approaches online shopping scams are on the rise and we鈥檙e being warned not to be drawn into deals that look too good to be true.

PRODUCER - ANNA HODGES

PRESENTER - PETER WHITE