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Amazon deliveries; New-build homes; Second-hand department store

More Amazon customers complaints about being sent pet food instead of expensive electronics. Plus the slowdown in new-build property sales.

We return to the astonishing story about Amazon customers who claim they've been sent cheap products like pet food and toiletries instead of the expensive electronics they've ordered like iPhones, iPads and Macbooks. Dozens of listeners have contacted You and Yours this week about the difficulty they've had in getting their money back after receiving the wrong products. Our reporter, Jon Douglas, speaks to people who say they bought expensive items direct from Amazon but when their parcel arrived, there was something very different inside. Unexpected products included mugs, a torch, baby wipes, firelighters, a handheld fan, a box of Lego, ketchup, an ice pack, a candle, convector heaters, soap, and make-up brushes.

Housing developers say they've seen a a slowdown over the past six months in the number of people reserving new build properties. Barratt Developments, the biggest housing developer in the UK is putting this down to political and economic uncertainty alongside rising mortgage rates. We hear from a listener who is house hunting and considering buying a new build home. We also speak to Charlie Lamdin, founder of bestagent.co.uk and host of a moving house podcast and David O'Leary from the House Builders Federation.

We look at how more of us are buying second hand and how this fast growing market is expected to expand this year. We speak to Wayne Hemingway, the fashion designer and founder of the British brand, Red or Dead, about his idea to open the first department store for second hand clothes in London, this Friday. We also hear from Maria Chenoweth, the Chief Executive of the sustainable clothing charity TRAID, who has been working with Wayne to get it off the ground.

Presenter: Peter White
Producer: Tara Holmes

Available now

53 minutes

Broadcast

  • Wed 25 Jan 2023 12:04

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