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Episode 5

Episode 5 of 40

The team help a group of karate enthusiasts claim a refund from an airline. And why have new rules to keep private parking companies in check failed to materialise?

Gloria Hunniford, Julia Somerville and Angela Rippon investigate more of the stories you send in to our HQ every week. In today's edition, the case of a family whose once-loved home is now a wrecked shell after an insurance claim made six years ago went disastrously wrong.

Also, in 2018, the then local government minister, Rishi Sunak, came on our programme to promise a new set of rules to keep private parking companies in check. While he’s come a long way since then, the new rules appear to have stalled – we’re asking why. And we help two mums and their 26-strong party of karate enthusiasts get a refund out of the airline that seems to be refusing their rights.

43 minutes

Credits

Role Contributor
Presenter Angela Rippon
Presenter Gloria Hunniford
Presenter Julia Somerville
Executive Producer Rowland Stone
Series Editor Chris Walker
Series Producer Lizz Martin

Broadcasts