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A charity representing shop workers say half of retail staff feel unsafe as incidents of shoplifting, antisocial behaviour and assaults increase by 40% on last year. We find out why.

A few years ago, M&S took a big gamble on fewer stores. Has it worked? Shoppers in Liverpool give us their verdict on its "destination" branches.

If you've ever tried to book a flight or concert ticket, you've almost certainly come across drip pricing. That when extra fees are added to a purchase so what you pay at the end is a lot more than you first thought. Kevin Hollinrake MP is the minister for at the Department for Business and Trade. He also wants to crack down on this practice. We find out what exactly he wants to do and when.

It's roughly 6 months since Trans Pennine Express was taken back into public hands. How has its new boss Chris Jackson been getting on? We find out what he's been doing to turn things around.

And finally how do you feel about being asked to round up your shop by a few pence for a charity donation? More self-service tills are offering us these micro-donations. We find out why they're doing it and how much actually goes to charity.

Presenter: Shari Vahl
Producer: Julian Paszkiewicz