Call You and Yours - Financial Complaints
On today's Call You and Yours we're asking: Have you had to complain about your bank, credit card or insurance company?
On today's Call You and Yours we're talking about complaining. The Financial Ombudsman Service says complaints to them were up by 20 percent in the second half of 2023 compared to the previous year. It was driven by a rise in complaints about banking with current accounts and credit cards making up over 40% of the Ombudsman鈥檚 cases within this sector. The Ombudsman also saw an increase in complaints about insurance services.
Have you had to complain to a bank, credit card or insurance company? What went wrong and how easy was it to get in touch and get your problem sorted?
When it comes to money why are we more willing to protest about poor service - do we have more to moan about today or have we turned into a nation of complainers?
Call us on 03700 100 444. Lines are open at 11 am on Tuesday February 13th.
You can also email us now at youandyours@bbc.co.uk. Don't forget to include a phone number so we can call you back.
PRESENTER: WINIFRED ROBINSON
PRODUCER: CATHERINE EARLAM
Last on
Broadcast
- Tue 7 May 2024 12:04主播大秀 Radio 4
Health
A selection of the best health advice and discussions from You & Yours.
Lifestyle
From hanging wallpaper to takeaway apps, some of our favourite features about lifestyle.