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Adrian Goldberg of Five Live Investigates reveals how
high street shops are using 'civil recovery' procedures to seek compensation from suspected shoplifters - a vital process, say retailers, because the courts are not interested in petty theft, which costs businesses millions of pounds a year.

But should 'justice' be pursued by private companies? And should people be compelled to pay financial compensation without any official legal due process?

Adrian Goldberg speaks to one shopper being pursued for compensation, when they say they did nothing wrong.

This story was first reported on 5 live on Sunday, 9 January 2011. You can hear the full report by downloading the 5 live Investigates podcast.