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Kilian Kleinschmidt, is the United Nations troubleshooter in charge of more than 100,000 Syrian refugees at the Zaatari camp in Jordan. He explains that he has had to develop a thick skin to deal with the traumas he sees.

Also, Pascale Honore the disabled Australian woman who goes surfing by taping herself to a man's back. And, the Indian man who is building a replica of the Taj Mahal as a memorial to his late wife. Plus, British novelist Rose Tremain tells us why she decided to write a sequel to her best known book Restoration.