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58 Assistant Operations Manager Debbie Real and Control Room Operators Angela Gotts and Aisha Jabin
A 999 call operator spends 40 minutes comforting a woman trapped on the top floor
Control Room Operator, Aisha Jabin, describes how she tried to comfort a resident trapped on the top floor over the course of a 40 minute phone call.
Deborah Lamprell died in Flat 201 on the 23rd floor with six other people.
Producers Kate Lamble and Elisabeth Mahy
Researcher Oliver Jones
Contact us via email: grenfellpodcast@bbc.co.uk
Podcast
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The Grenfell Tower Inquiry Podcast
A new 10-part series about the Grenfell Tower fire and why it happened
