http://bbc-sounds.local/ en http://bbc-sounds.local/questions/signing-in/account-cookies <span>Why do I have to sign in every time?</span> <div class="field--name-body"><p>If you're being asked to sign in to your 主播大秀 account each time you use the 主播大秀 Sounds website or 主播大秀 Sounds app, it's most likely because cookies are switched off on your browser or device.</p> <p>Like most other websites, we use cookies - small text files stored on your computer, mobile or tablet - to recognise that you're signed in and remember your preferences. If you turn off cookies on your browser or on your mobile or tablet:</p> <ul><li>You won't be able to register or sign in to the 主播大秀 (so be sure to enable cookies on your browser, first)<br /> 聽</li> <li>You'll be signed out of your 主播大秀 account, so you'll have to sign back in the next time you visit</li> </ul><p>So if you've chosen to block third-party cookies on your browser and want to avoid problems using your 主播大秀 account, make sure to set exceptions for <strong>bbc.co.uk</strong>, <strong>bbc.com</strong> and <strong>account.bbc.com</strong>.聽</p> <p>Head to the <a href="http://www.bbc.co.uk/usingthebbc/cookies/how-can-i-change-my-bbc-cookie-settings/" title="How can I change my 主播大秀 cookie settings?"><strong>How can I change my 主播大秀 cookie settings?</strong></a> page to make sure our Functional and Performance cookies are switched on.<br /> 聽</p> <p><img alt="Screenshot from the 主播大秀 account cookie settings page" data-entity-type="file" data-entity-uuid="53fff8e8-29f6-4e7c-a654-f371ed14d5a6" src="http://bbc-sounds.local/sites/default/files/inline-images/EachTime1_0.png" width="1562" height="1242" loading="lazy" /></p> <p><br /> Remember, if you delete your cookies or clear the cache on your browser or device, you'll be signed out of your 主播大秀 account. So you'll have to sign back in the next time you visit.</p> <p>You can read more about cookies and how we use them across 主播大秀 Online on the <a href="http://www.bbc.co.uk/usingthebbc/cookies/what-do-i-need-to-know-about-cookies/" title="What do I need to know about cookies?"><strong>Using the 主播大秀 website</strong></a>.</p> <p>聽</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:43:36 +0000 Anonymous 4729 at http://bbc-sounds.local http://bbc-sounds.local/questions/signing-in/account-sign-in <span>Why must I sign in to a 主播大秀 account to listen online?</span> <div class="field--name-body"><p>Without signing in, you鈥榣l be unable to play programmes or choose to benefit from personalised features such as bookmarking programmes for later, getting personalised programme recommendations based on what you鈥檝e listened to, and picking up where you left off across your devices.</p> <p>Podcasts can be downloaded from the 主播大秀聽Sounds website without signing in.</p> <p>We need to understand more on what people are listening to via radio online to ensure we are providing something for everyone. Up until now, we could only tell how many people used our services, but having more data like age, gender and location will ensure we鈥檙e better serving all our audience.</p> <p>A TV licence is not required to listen to 主播大秀 Sounds, or to create a 主播大秀 account.聽The law applies to watching and downloading TV programmes, including聽<a href="/iplayer/help/questions/about-bbc-iplayer-and-our-policies/tv-licence">via 主播大秀 iPlayer</a>.</p> <h3>Want to know more?</h3> <ul><li>Read聽about how we use your information on the聽<strong><a href="http://www.bbc.co.uk/usingthebbc/privacy/privacy-promise">主播大秀 privacy promise</a></strong> page<br /> 聽</li> <li>For further info on why signing in to an account is required, check our<strong> <a href="/usingthebbc/why-we-are-asking-you-to-sign-in">Why we're asking you to sign in</a>聽</strong>page</li> </ul><p>You won't have to sign in every time you visit 主播大秀 Sounds as you should stay signed in for two years on each web browser or app. If you're having trouble staying signed in, check our <a href="/sounds/help/questions/signing-in/account-cookies" title="Why do I have to sign in every time I use 主播大秀 iPlayer Radio?">Why do I have to sign in every time?</a> FAQ for advice.聽<br /> 聽</p> <hr /><p>For help signing in or creating an account, visit the <strong><a href="http://www.bbc.co.uk/usingthebbc/account/">主播大秀 account help site</a></strong>.</p> <p>聽</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:44:09 +0000 Anonymous 4758 at http://bbc-sounds.local http://bbc-sounds.local/questions/signing-in/bbc-account-help <span>Where can I get help signing in or creating a 主播大秀 account?</span> <div class="field--name-body"><p>Visit <a href="http://www.bbc.co.uk/usingthebbc/account/" title="Using the 主播大秀: Creating and Using Your Account"><strong>主播大秀 account help</strong></a> if you need help or support with signing up for聽a 主播大秀 account.</p> <ul><li>Forgotten your password? See <a href="http://www.bbc.co.uk/usingthebbc/account/how-do-i-change-my-password/" title="Using the 主播大秀: How do I change my password?"><strong>How do I change my password?</strong></a> for聽information on what to do.<br /> 聽</li> <li>Need to change the email address associated with your account? Visit the <a href="http://www.bbc.co.uk/usingthebbc/account/how-do-i-update-my-email-address/" title="Using the 主播大秀: How do I update my email address?"><strong>How do I update my email address?</strong></a> page on the 主播大秀 account website.<br /> 聽</li> <li>Want to see what personalisation features are available? Check here:<a href="/usingthebbc/account/how-is-the-bbc-personalised-to-me/">How is the 主播大秀 personalised to me?</a></li> </ul><p>If you need help signing in to 主播大秀 Sounds on your TV, this page has step-by-step instructions for this: <strong><a href="/sounds/help/questions/signing-in/sign-in-sounds-tv">How do I sign in to 主播大秀 Sounds on my TV?</a></strong></p> <p>If you're trying to sign in to the 主播大秀 Sounds聽Alexa skill on your smart speaker, this page will help: <strong><a href="/sounds/help/questions/listening-on-a-smart-speaker/sign-in-alexa">How do I sign in on the 主播大秀 Sounds Alexa skill?</a></strong></p> <p>聽</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>03 October 2019</span> Thu, 03 Oct 2019 13:45:45 +0000 Anonymous 4897 at http://bbc-sounds.local http://bbc-sounds.local/questions/signing-in/sign-in-sounds-tv <span>How do I sign in to 主播大秀 Sounds on my TV?</span> <div class="field--name-body"><h3>Before you start...</h3> <p>Make sure you've got:</p> <ul><li>A 主播大秀 account. You can use your existing one. If you don't already have a 主播大秀 account, register by going to <strong><a href="https://account.bbc.com/register">bbc.com/register</a></strong>.</li> <li>A second device, such as a mobile, tablet or computer. This is where you'll enter the code shown on your TV.</li> </ul><p>Please <strong><a href="https://account.bbc.com/signin">sign in</a></strong> to your 主播大秀 account on the website to make sure that you know your sign-in details. If you've forgotten your password, you can reset it here: <strong><a href="https://account.bbc.com/signin/forgotten">I've forgotten my password</a></strong>.</p> <h3>Ready? Here's what you need to do.聽</h3> <p>Open the 主播大秀 Sounds application on your TV. You'll see the sign in screen. To switch the language to Welsh, select 'Dangoswch opsiynau yn Gymraeg' on the top right.聽</p> <p>Select 'Sign in.'<br /><br /><img alt="Image of the sign in page on the 主播大秀 Sounds app. Two buttons are visible - Sign In, and the button to change language to Welsh" data-entity-type="file" data-entity-uuid="a1d8d5bc-b960-4562-befc-16ca735009b1" src="http://bbc-sounds.local/sites/default/files/inline-images/SignInTV1_4.png" width="1355" height="821" loading="lazy" /></p> <p>You'll see a screen with a URL and a six-digit code. You'll need these to sign in.聽<br /><br /><img alt="Image of the sign in screen on the Sounds app on TV devices, showing the URL and a code to enter. The 6 digits are represented by 6 asterixis. " data-entity-type="file" data-entity-uuid="cc81e8c3-9a44-406f-bc28-c093eb31327d" src="http://bbc-sounds.local/sites/default/files/inline-images/SignInTV2_6.png" width="1501" height="642" loading="lazy" /><br /> On your mobile/tablet/computer, open your internet browser and聽go to <strong><a href="www.bbc.com/tvcode">bbc.com/tvcode</a></strong>. You'll聽see a screen on your mobile/tablet/computer advising you to enter the six digit code shown on your TV.<br /><br /><img alt="Image showing the screen on the website asking for the 6-digit code" data-entity-type="file" data-entity-uuid="8797f048-33e7-46b6-ba6f-9b3e8558225f" src="http://bbc-sounds.local/sites/default/files/inline-images/SignInTV3_4.png" width="1791" height="862" loading="lazy" /><br /> Next, you'll be asked to聽confirm your account details, so enter your email address and password and select Sign in.聽</p> <p>Wait a few seconds for your TV to catch up, then you're done! You're now signed in on your TV.<br /><br /><img alt="Confirmation page on the TV app when a new account has been signed in" data-entity-type="file" data-entity-uuid="52fadf36-6d0e-4c12-ac4a-db39b4b47db1" src="http://bbc-sounds.local/sites/default/files/inline-images/SignInTV4.png" width="1567" height="890" loading="lazy" /></p> <h3>Some things to be aware of</h3> <ul><li>If you don't use the activation code, it will expire after 60 minutes so you'll need to start again.聽</li> <li>Only one person can use the activation code. If two or more people try to use the same code, it won't work.聽</li> <li>If you see a message saying, "Sorry, something isn't working right now. Please try again later," that means we're having technical issues. Please do try again later.聽</li> <li>If your computer/phone/tablet advises that you're signed in, but your TV doesn't change, or it asks you to sign in again,聽please run through our <strong><a href="/iplayer/help/questions/smart-tv-and-games-console-issues/troubleshooting-tv-games">TV troubleshooting steps</a></strong> as these may help.</li> <li>Sign-in isn't available on all TVs. That's because we're just rolling out 主播大秀 Sounds on connected TVs. Check the <a href="/sounds/help/questions/supported-devices/connected-tv"><strong>Can I use 主播大秀 Sounds on my TV?</strong></a> page for more information about 主播大秀 Sounds on connected TVs.聽</li> <li>If you want to sign in on more than one TV, follow the same procedure with those devices. You'll be given a code linked to that particular device. You can sign in to as many TV devices as you need.</li> <li>If you'd like to sign an additional account in on your TV, follow the same process. Each new user will need their own 主播大秀 account.</li> </ul><h3>What if I don't have a mobile, tablet or computer?聽</h3> <p>It isn't possible to sign in to 主播大秀 Sounds on connected TVs without first signing in to a second device.</p> <p>聽</p> </div> <span><span lang="" typeof="schema:Person" property="schema:name" datatype="" xml:lang="">Anonymous (not verified)</span></span> <span>16 April 2020</span> Thu, 16 Apr 2020 13:25:02 +0000 Anonymous 6665 at http://bbc-sounds.local