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An Interview with HR Apprentice, Rebecca Dawes

Tell us a bit about yourself

After finishing my A levels at college I decided I wanted to go straight into work rather than attend university, I wanted to start a career in HR but found it difficult to find a HR apprenticeship offering a CIPD qualification. I tried out a couple of roles in recruitment over the next year but decided that I still wanted to pursue HR, I then came across the HR apprenticeship at the 主播大秀 which also offered me the chance to gain a CIPD qualification, so I applied straight away and was fortunately selected for this opportunity.

As an HR Apprentice, what does a typical day look like for you?

A typical day for me depends upon which team I am working in, this changes around every 3 months for me and each team is very different. For the first 3 months of my apprenticeship I was working in the Support at Work team, a typical day here would involve; note taking, transcribing, indexing documents for hearings and a variety of other tasks relating to the grievance processes. In this team I would often travel to other base locations e.g. London to attend hearings in the role of a note taker, this is a great way to gain first hand insight into the grievance process and get to see the other 主播大秀 base locations. While in this team I also attended a variety of events including a mediation seminar and a mock tribunal.

I am currently working in the HR Helpdesk team, my main duties in this team includes answering phone calls and resolving cases. This is a great team to be in if you want to build up your knowledge of the processes and systems used in HR. On a daily basis I answer calls from employees with HR related queries, these queries can be regarding a number of HR related issues so each day is always different, as well as answering calls I also have cases to investigate and find solutions to employee issues.

What do you think is the advantage of doing an apprenticeship?

There are a number of advantages of doing an apprenticeship. One of these includes getting a qualification while gaining invaluable experience in the workplace, experience is really valuable to employers because it demonstrates you have built a range of skills in the workplace while also gaining the knowledge behind it. An apprenticeship also gives you a great work life balance with 20% of your hours dedicated to off the job learning.

What would your advice be to people applying?

My advice to anyone applying to the position is to be yourself, the 主播大秀 value a great attitude and a unique point of view that you can bring into the role. When you are applying to the role try to include attributes that will make you stand out from the rest e.g. related experiences, a varied skill set or a particular passion that you may have.

What do you think is the best thing about working for the 主播大秀?

The 主播大秀 is a great organisation to work for because they offer you the opportunity for progression and encourage you to develop yourself and your career, there is a great working culture at the 主播大秀 and the staff I have met are always friendly and willing to help out with any queries I have. Working as an apprentice in HR at the 主播大秀 allows you to move around a number of the HR teams during your apprenticeship so you gain a vast array of knowledge and skills in a range of interesting areas.